Politica sulla privacy


1. Introduction

The right to privacy, and specifically the right to the protection of personal data is one of the values of CEPEX, S.A., a company belonging to the Fluidra Group whose parent company is FLUIDRA S.A. (hereinafter, “the Company”), which is included in our Code of Ethics.

The purpose of this policy is to explain how the Company will process personal data that may be collected through the various forms that can be found on this website. Your personal data will be processed confidentially and only for those purposes for which you have consented, as explained below in this General Privacy Policy and in each of the Privacy Policies of the various forms.

2. Commitment to privacy

The Company is fully committed to comply with the regulations and General Data Protection Regulation of the European Union and the regulations relating to the protection of personal data in force at all times, being a priority objective for the Company.

Therefore, the Company has taken the determination to implement the following principles, being privacy the basis on which all processing activities are configured:

  • Transparency in data processing is one of our priorities, so whenever we capture personal data about You, we will duly inform You in the corresponding privacy policy of the purposes of such processing.
  • We will always process the data that is strictly necessary to carry out the informed processing.
  • We will never oblige you to provide personal data, unless it is really necessary to provide you with the service you request from us.
  • Whenever possible, we will provide you with easy ways to control your personal information.
  • We will not share data with any third party, except those providers who provide us with a service, or those with whom we have previously informed you and with whom you have given us your consent.

Purposes, legal grounds and storage periods of the processing.

The Company collects your personal data in order to manage your requests and offer you the services and products you may be interested in. Specifically, we process your personal data for the following purposes:


Legal grounds

Storage period

  1. To respond to your inquiries, questions and requests made through the contact form.

The legal grounds is the legitimate interest of the Company in responding to your queries.

The benefit for the Company is to be able to establish a potential pre-contractual relationship with the interested party, thus being able to know precisely the needs of this.

The benefit for the interested parties is to be able to receive clear and concise information regarding their queries or requests.

For more information on legitimate interest, please refer to section 5 of this privacy policy.

All data you provide will be processed for the time necessary to fulfill your request or inquiry.

  1. To improve our web pages, services, products, and provide better service and content.

The legal ground is the consent you have given by accepting cookies.

For more information, please see our Cookie Policy.

  1. To send you communications about our products based on your interests.

The legla grounds is the provision of your consent through the additional checkbox provided for this purpose on the form, or through the specific form on the website.

Your data will be processed as long as you do not unsubscribe from the processing or until the Company considers that, by any means available according to the technology available at any time, you are no longer interested in the products offered. In any case, you can unsubscribe from this type of communication at any time, as indicated in the following paragraphs.

On some occasions it may be necessary to process your personal data in order to comply with legal obligations, or in connection with any contractual relationship we may have with you.

In all other cases, where appropriate, we will ask for your consent to process your personal data.

3. Sending commercial communications.

The Company, as part of its promotional activity, may provide you with resources for registration or subscription to company news or commercial information. Such resources will always be subject to your consent to send them.

In the event that you have authorized us, the Company will send you information about its products, activities and services personalized for you according to your tastes and preferences.

You may revoke your consent to receive commercial communications at any time, through the link or button to that effect in each of the communications, or by communicating your desire to revoke consent via email to be sent to the address dataprivacy@fluidra.com.

4. International data transfers

The Company, as an entity with international projection, has international suppliers that may provide their services from outside the European Economic Area, so it is possible that your data may be processed outside the European Economic Area.

In any case, the Company will ensure that such data processing is always protected with appropriate safeguards, which may include Standard Clauses approved by the EU in the case of contracts approved by the European regulator, and which provide sufficient guarantees to ensure that the processing complies with the requirements established by the European Data Protection Regulation, as well as certifications of third parties, among others.

5. Processing based on legitimate interest

In accordance with what is indicated in the second section of this Privacy Policy, the Company may carry out processing based on legitimate interest. In order to assess the legitimate interest, a weighting of the legitimate interest has been carried out in which we have analyzed our own benefits as a data controller, as well as the benefits of third parties, and in which we conclude that our legitimate interest in the processing prevails over the interests, rights and freedoms of users.

You may at any time request further information about the weighting of legitimate interest by contacting our Data Protection Officer (DPO) at the address indicated in section 7 of this Privacy Policy. We also take this opportunity to remind you that you have the right to object to processing based on legitimate interest.

6. Duration of processing and storage period.

In the Company we are committed to process personal data for as long as they are really useful to us and we can offer you a quality service through their exploitation. Therefore, we will make all appropriate and reasonable efforts to minimize the period of processing and retention of personal data.

In any case, and even if you ask us to delete your data, we may keep them and maintain them, under proper blocking, for the period necessary to comply with our legal obligations and to make them available to the Authorities with jurisdiction within the different matters that may apply.

7. Exercise of rights and complaints to the AEPD.

As a consequence of the processing of your personal data by the Company, the legislation in force grants you a series of rights. Below, we provide a summary explanation of each right, in order to facilitate its exercise:

  1. Right of access: You will have the right to know the personal data that we process about you and the purposes for which we process it.
  2. Right of rectification: Your data will always be yours, and as such, you can ask us to rectify it at any time if the data in our records are incorrect.
  3. Right of deletion: You may request, at any time, that your personal data be deleted from our files. However, and as we indicated in the section on data retention above, please note that in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
  4. Right to object: You may object to the processing of your data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case.
  5. Right to limit processing: You may request the limitation of processing in the following cases:
    1. If you consider that the data we hold about you is not correct or accurate;
    2. If, in the event that you believe that we are not processing your data legitimately, but you prefer that we limit the processing of such data to its deletion;
    3. If the data we hold is no longer required for the purpose for which we collected it, but you need us to retain it for legal claims;
    4. If, having exercised your right to object to any processing, you are awaiting 3a response from us.
  6. Right to data portability: You will have the right, where technically feasible and reasonable, to request that the personal data you have provided directly to us be communicated to another data controller. If possible, we will provide your data directly to such other controller, but if not, we will provide it to you in a standard format.

Whenever we process your data on the basis of consent, you may revoke it at any time, without consequences for you beyond, depending on the right exercised, not being able to provide certain services.

You may exercise your rights by contacting the Company by e-mail at dataprivacy@fluidra.com.

In addition, if you consider it necessary, you may contact our Data Protection Officer (DPO) at the e-mail address dataprivacy@fluidra.com.

If you have any questions or complaints about how we handle your personal data, or any other related matter, you can contact our DPO, either by e-mail to dataprivacy@fluidra.com, with the reference or to the attention of “Data Protection Officer”. If you do not receive a response within a reasonable period of time, you may file a complaint before the Spanish Data Protection Agency.

8. Confidentiality and Security in data processing.

Your personal data are very important to us, and we undertake to process them with the utmost confidentiality and discretion, as well as to implement all security measures we deem appropriate and reasonable.

In this sense, the Company declares and guarantees that it has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by users.

9. Social networks

Social Networks are part of the daily life of many Internet users, and for them we have created different profiles in them.

All users have the opportunity to join the pages or groups that the Company has in different social networks.

However, you should keep in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read its terms of use and privacy policies, as well as make sure to configure your preferences regarding the processing of data.

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The analysis cookies allow us to study the navigation of the users of our website in general (for example, which sections of the page are the most visited, which services are used most and if they work correctly, etc.). From the statistical information on navigation on our website, we can improve both the operation of the page itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. By activating them you will contribute to this continuous improvement. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Functionality cookies allow us to remember your preferences, to personalize certain characteristics and general options of our website, every time you access it (for example, the language in which the information is presented to you, the sections marked as favorites, your browser type, etc.) Therefore, this type of cookies does not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and the customization of it based on your preferences (for example, by presenting the information in the language that you have chosen in previous occasions), which will contribute to the ease, usability and comfort of our page during your navigation. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Advertising cookies allow us to manage the advertising spaces included in our website based on criteria such as the content shown or the frequency in which the ads are displayed. For example, if you have been shown the same ad several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookies, the advertising shown on our website will be more useful and diverse, and less repetitive. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best suits your personal tastes and interests. To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you. You can enable or disable these cookies by checking the corresponding box, being disabled by default.
To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you. You can enable or disable these cookies by checking the corresponding box, being disabled by default.


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